popular topics

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    Although it is not possible for us to carry every product, we make every effort to carry those products that are most in demand. Over time shoppers' needs change and new products are constantly introduced to meet those needs. Products that don't sell well may be discontinued so we have the space to add new products. It is a constant juggling act. We rely on market research, information provided by our suppliers, and of course, customer feedback. We regularly review our assortment and compare that with customer requests.

    Product suggestion forms are available in our stores or you can send us a request online by using our online comment card. All forms or emails are sent to our buyers who review them along with other market information to determine what products to carry to meet the needs of our diverse customers. However, because of the number of requests we receive, we regret that we cannot respond personally to each request. Be assured that your request will get to the person who buys the type of product you are requesting.

    For product availability at a particular store, it is best to call the store directly and speak to the department manager.

    Discontinued Products:

    If you are inquiring about why a product is not longer stocked in your store, generally products that do not sell well are discontinued to make room for new products coming out on the market. And sometimes, manufacturers discontinue items. We do not provide a service where we can special order products that we do not carry. Many products can be ordered online directly from the manufacturer or other services that specialize in online ordering. Your feedback will be shared with the appropriate buyer.

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    At Stop & Shop, you'll find the recipe for success. Whether you're looking to further your professional career or secure your first job, Stop & Shop offers a variety of opportunities for talented individuals who are eager to join a motivated, friendly, and diverse team.

    Store Positions:
    All of our stores are individually responsible for handling their hiring needs. If you're interested in a store position or Peapod by Stop & Shop position, we encourage you to apply in person at the location of your choice. For a listing of store locations, click here.

    You can also apply on-line.

    Frequently Asked Questions about store employment.

    Other Opportunities:


    For more employment information, click here.

    For additional assistance relating to employment issues, please call 1-800-767-7772 and listen to the options.

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    If you are a vendor or supplier trying to sell a product or service to our company, please send a letter to the address below. If there is an interest in your product or service, you will be contacted. We do not respond to requests of this nature submitted via email.

    Ahold USA, parent company of Stop & Shop
    P.O. Box 249
    Carlisle, PA 17013

    Attn: Sales Department
    (Include Product Type or Service)

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    For HR/benefits/payroll questions, please use the following resources:

    Current Associates:

    • Contact your supervisor
    • Contact your regional HR manager
    • Log on to HR Express
    • Call 1-800-843-5343 to reach the HR/Payroll help line

    Past Associates:

    • Call 1-800-843-5343 to contact the HR help line.

A+ school rewards

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    A+ School Rewards are points that supporters earn with each purchase made using their Stop & Shop Card. At the end of each month, the points earned are used in a calculation to determine your school's cash total, which is then automatically credited to your school's account. Customers can support up to two schools to benefit from their A+ School Rewards that accrue.

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    The program begins October 3, 2014, and runs through March 19, 2015. Schools may register any time during the program through January 31, 2015, at which point enrollment and/or registration for schools ends. Supporters can continue to designate a school any time during the program period.

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    Check with your school principal to determine if your school has participated in the program in previous years. If your school is new to the program, your school must first "Enroll" in the program. Your school Principal will need to send a signed enrollment request on school letterhead. The template can be found on the website here. You will also be required to complete an electronic W9 Form so please know your school's 9-digit Federal Tax ID Number. A Tax Exempt Number is not acceptable for this form. If you do not fill out the W9 with a valid Tax ID Number, your school will not receive it's A+ School Rewards check until this is corrected.

    Schools must enroll to participate in the A+ School Rewards Program. Once enrolled, the school will receive an ID and Password so that they may "Register" their school information online. Registering the school on the website is the second step in participating in the A+ Program. The registration period begins August 1, 2014 and ends January 31, 2015. Please have your school administrator visit the A+ website or contact our A+ School Rewards Hotline at 1 877 ASK APLUS for more information. Keep in mind that all public, private and parochial schools grades K-12 are eligible to participate, as well as Home Schools. The program is not open to pre-schools, day care/after care centers, supplemental educational service centers, or other non-profit organizations. These organizations may participate in the Cash for Causes gift card program.

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    No. Only full-time schools, grades K-12, can participate in the program. The program is not open to pre-schools, day care/after care centers, supplemental educational service centers, and other non-profit organizations. These organizations may participate in the Cash for Causes fundraising gift card program.

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    No. Only schools are allowed to participate in the program. Only school TIN's (Tax Identification Numbers) will be accepted. The payment will be reported for 1099 purposes, therefore, it is crucial to submit the correct TIN (Tax Identification Number).

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    Schools are required to register at the beginning of each program year. Over the summer, all previously participating schools were sent information regarding the registration process. Please contact your school Principal or A+ Coordinator to remind them to register for this year's program. Only registered schools can be supported and only registered schools will receive checks for A+ School Rewards awards earned during the 2014-2015 program. A school may register at any time beginning August 1, 2014 through January 31, 2015, at which time enrollment and/or registration closes.

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    Yes, Stop & Shop needs to have the most updated information every year in order to be able to send checks, letters, e-mails, etc., to the correct address.

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    Stop & Shop needs to obtain the 9-digit Federal Tax Identification Number (or TIN-Tax Identification Number) in order to have the school set up in the database as a vendor for payment. We cannot accept a non-profit ID number. You must submit a valid 9-digit Federal Tax Identification Number. All accredited schools are issued a tax identification number. You may need to contact your school district for this information. If you are a Home School, your Social Security Number is needed.

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    No, the TIN (Tax Identification Number) number is a 9 digit number given to your school by the IRS, which will help us identify your school as a vendor for payment. The Tax Exempt Number is an 8 digit number that your school needs to be exempt from paying taxes when making purchases. Your school cannot be enrolled in the program with a Tax Exempt number.

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    You should enter the school's mailing address; the address should also match the address on the school letterhead. If you are a Home School you should include your home's mailing address.

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    Schools must submit a letter on school letterhead signed by the principal stating the change. Please use the template letter found on the website under the School Tools link. If a school’s name or name and address have changed, this letter and a completed W-9 Form reflecting the change(s) must be submitted. This information must be submitted no later than January 31, 2015 in order to get your check prior to the end of the school year. If you register under an old school name and address and do not submit this change, the end of year check will be made out and mailed to the old school name and address.

    Please fax the paperwork to us at 610-617-3557 OR email askaplus@cranecommunications.com

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    You can track your school's success by clicking School Account Totals on this website. The totals will be updated monthly starting at the beginning of November.

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    Once your school receives their check, it's up to the school to decide the best way to use it. It could be used to purchase computers, smart boards, field trips, or other educational related materials needed by the school.

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    You will need your 13-digit Stop & Shop Card number found on the back of the card. If you do not have a Stop & Shop Card, please visit your local store to obtain one. Customers can support local school(s) (up to two) to benefit from the A+ School Rewards Program by going to and choosing the "Register Your Card" (starting September 15th)option from the menu or under the Customer Registration section on the page, or by calling the A+ School Rewards Hotline . Supporters can designate a school any time during the program period.

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    Customers may designate two (2) schools to benefit from the program. A+ School Rewards are divided equally among each school. To ensure both schools receive proper A+ School Rewards credit, customers are asked to designate their schools id code from the web page. Remember, when you are supporting 2 schools, both ID numbers must be included at time of designation (or when adding a school). If both ID's are not included at time of designation, the latter designation entered will negate the previous designation.

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    No. Points Rewards programs are all run separately and supporting a school will not take away from any other points rewards program.

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    No. If you registered your card last year for A+, you do not need to re-enroll. The school id code you selected last year will begin earning A+ School Rewards October 3rd. Please confirm your school codes here.

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    Schools must enroll to participate in the A+ School Rewards Program. The enrollment period begins August 1, 2014 and ends January 31, 2015. Please have your school administrator visit or contact our A+ School Rewards Hotline to find out how they can enroll in our program. Keep in mind that all public, private and parochial schools grades K - 12 are eligible to participate, as well as Home Schools. The program is not open to pre-schools, day care/after care centers, supplemental educational service centers, and other non-profit organizations. These organizations may participate in the Cash for Causes fundraising gift card program.

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    No. You will need your 13-digit Stop & Shop Card number found on the back of the card. If you do not have a Stop & Shop Card, please visit your local store to obtain one. If you do not know your Stop & Shop Card number, you may call the Card Hotline to obtain it - 1-877-366-2668, option 2 The Card Hotline can also assist you with designating your school at that time.

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    For each shopping visit, A+ School Rewards points are rounded per transaction to the nearest whole dollar amount. For example: If a customer's bill totaled at $3.49, it would earn three A+ School Rewards points for their selected school. If a customer’s shopping bill totaled $8.69, it would earn his or her school nine A+ School Rewards points. The more points earned by a school the more of the percentage of the total award they will receive.

    At the end of each month, each school’s dollar amount is determined using the following formula:

    Your school’s monthly A+ School Rewards points are divided by ALL participating schools’ monthly A+ School Rewards points. The result (answer) is then multiplied by the A+ School Rewards monthly dollar reward (approximately $416,666*). This result (answer) is your school’s monthly dollar award. Your school shares in a percentage of $2.5 million (the award Stop & Shop is donating to schools).

    THE FOLLOWING NUMBERS USED ARE FOR EXAMPLE PURPOSES ONLY:

    • A+ Elementary earned 100 points in the month of October
    • When combined, all participating A+ schools points equaled 700,000 points in the month of October
    • 100 points(A+ Elementary) divided by 700,000 points (All A+ participating schools) = .0001428 x $416,666* (approximate monthly award) = $59.50
    • A+ Elementary earned $59.50 in the month of October

    *All figures used are for calculation demonstration purposes only!

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    Yes, your school coordinator can collect your card number and designate their school. However, they are unable to designate more than one school. The last school id code associated with your card will override any existing school id code. To support more than one school, please designate your school id codes here.

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    Yes. As required by law, the following items are excluded from earning A+ School Rewards points: milk and cream (PA only), alcohol, tobacco, (NY state only) money orders, postage stamps, lottery tickets, gasoline and other fuel, gift cards, amusement park and any other tickets, Western Union wire transfer services, fax service, copying machine service, coin operated vending machines, utility payments, prepaid telephone calling cards, prepaid wireless, delivery charges, dry cleaning, fund raising activities and donations, returned check service fees, payments toward store charge account balances, personal shopper fee, bottle deposits, and prescriptions (prescription copay amounts, except those for state and federally funded prescription plans including Medicare, Medicaid and government funded programs, will earn A+ School Rewards points). This list is subject to change, additional exclusions may apply.

    A+ School Rewards points are calculated after all of the aforementioned items, all store discounts, and all store coupons have been subtracted from the order. Percentage discounts are calculated after all of the aforementioned items, all store discounts, all store coupons, and all manufacturer coupons have been subtracted from the order. There will be no A+ School Rewards points earned or discount received on the amount of sales tax and other taxes owed by the consumer. However, the discounted price reductions given on taxable items will reduce the amount of tax owed on those items.

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    Yes they do. Just be sure to register your Stop & Shop card on your Peapod account.

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    At the end of each month, the points you've earned are factored into your school's year-to-date total. Visit School Account Totals at the beginning of each month to see your school's updated total.

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    Your receipt displays the total number of points you've earned in a given month. Once points "expire" at the end of the month, they are factored into to your school's year-to-date total. Your points total will restart at zero at the beginning of each month.

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    We want to hear from you.

    Send a comment

    You can also email as at askaplus@cranecommunications.com or call our hotline at 1-877-275-2758.

check cashing policy

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    We use TeleCheck, which is a check processing and verification system. The check verification system helps merchants expedite the processing and handling of checks.

    • If you are not in TeleCheck's system, you may be asked to present your driver's license if this is the first time you are writing a check in our stores. Your driver's license will be linked with the routing/micr number on the check.
    • When you present your check to the cashier, it will be sent for authorization through a specially designed secure TeleChecksystem that captures the banking information and the amount of the check and is processed through the National Automated Clearing House. Your check will be processed through the safe and secure system that banks use today for electronic deposits and payments.
    • Once the check is approved, you'll sign the receipt authorizing us to present the check to your bank electronically and deposit the funds into our account.
    • After signing the authorization receipt, your check will be given back to you. We don't need the check itself anymore because the funds are being transferred electronically.
    • TeleCheck may request to have the store keep your check. The cashier will not give your check back to you as it will need to be sent to the bank for deposit and not processed electronically.
    • Your bank statement will reflect the date the check cleared your account, the check number, the amount and the place where the check was presented. The electronic transaction appears on your bank statement in the same area as ATM transactions and direct deposit payroll checks.

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    Since your check is processed electronically, through Telecheck, the maximum cash back limit is $50.00 per check for new customers and $100.00 per check for existing customers. There is no predetermined limit on the number of checks that can be written. The ability for TeleCheck to validate account information, along with your past history using the Telecheck System will determine your check cashing limit.

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    • Drivers License
    • Military ID
    • State Issued Identification Card

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    • You will receive a document sent by TeleCheck indicating the proper steps to take to repay the returned check.
    • You can contact TeleCheck directly at 1 888 398-2331.

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    We do not accept postdated or predated checks, handwritten or hand typed payroll checks, two party (or more) personal checks, starter checks, insurance checks, foreign travelers checks (outside of the US), money orders or welfare checks without a government identification card.

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    Yes, but you must apply for a Payroll and Business Check Cashing card in your local store.

in the community

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    Stop & Shop offers a program called A+ School Rewards Program that supports local schools. We have donated over $9 million in educational equipment and CASH to our neighborhood schools since 2008. Click here for more information about our A+ School Rewards program.

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    For inquiries concerning the Upromise program, please contact them directly here or call their Customer Care Department from 7:00 AM to 11:30 PM EST, Monday through Friday and 9:00 AM to 9:00 PM EST weekends. Please call 1-888-434-9111

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    To solicit a charitable donation from Stop & Shop, please submit the following items to our Community Affairs Department:

    • a completed Donation Request Application*,
    • a cover letter on your organization's letterhead, and
    • a copy of the IRS letter verifying non-profit status or an exemption certificate showing your organization classified as a 501(c)(3) non-profit.

    All requests must be received at least 6-8 weeks in advance of your event or prior to any deadlines. Please note that we are unable to approve requests that arrive less than 6 weeks in advance. Only tax-exempt, non-profit organizations located in Stop & Shop's trading area will be considered.

    Charitable organizations requesting smaller donations ($25 or less) may visit a store located nearest you to request a donation. The request must be on the organization's letterhead. In addition, we ask that you please limit your solicitation request to just one Stop & Shop Food store for your organization's event. We maintain records of all store donations in an effort to assure that our available funds may be disbursed in a fair and equitable manner.

    Click here for more details and to download an application.

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    At Stop & Shop protecting the environment is important to us!!

    Reusable Bags - All Stop & Shop stores sell reusable bags for 99 cents and insulated bags for $1.99. When you shop with reusable bags you're contributing to a greener earth. Did you know just one reusable bag can keep up to 375 plastic bags out of landfills over its lifetime?

    Plastic Bag Recycling Program - The program accepts any #02 and #04 plastic shopping bags, as well as dry cleaning bags and news paper bags. The plastic bags that we take back from our customers, and all of our shrink wrap from stores, are sent to our plastics recycling company AERT (Advanced Environmental Recycling Technologies Inc.). The plastics are then used to manufacture composite decking (ChoiceDek at Lowe's). We have collected millions of pounds of bags for recycling.

    Green Products - We offer a variety of "green" household and cleaning products in our stores.

    Our Climate Action Team develops inspiring solutions to help the environment. Here are some of them:

    Star Power! - Stop & Shop was named an ENERGY STAR LEADER in 2007 by the U.S. Environmental Protection Agency (EPA) as a result of our success in improving energy performance across our buildings.

    Energy Efficient Attributes - We were recognized for energy-efficient day lighting, T5 florescent lighting systems, automatic occupancy sensors, and refrigeration systems with high-efficiency fan motors.

    Greenhouse Gas - Energy use in refrigeration and food storage is necessary to provide safe, fresh quality food, so we've been working to reduce greenhouse gas emissions in our stores, distribution centers and transport.

    Energy Saving Innovations - Newer stores are designed with reflective roofs, which reduce heat absorption and use less air conditioning in the summer, and special dimming systems that dim lights based on the amount of daylight harvested.

    Partners in Power - We partnered with energy solutions developer EnerNOC, Inc., to help reduce stress on the electric power grid during high peak demand to help reduce power consumption and prevent blackouts.

    Eco-Friendly Driving - Our drivers, trained in methods that reduce fuel usage and CO2 output, have successfully increased fuel economy. We're also working with the EPA and freight industry to improve energy efficiency and reduce greenhouse gases and air pollution through the EPA Smart Way Transport Partnership.

    Piloting Change - In 2007, we were the only supermarket chain to be selected to participate in a pilot program for retailers integrating "green" technology into existing buildings by the U.S. Green Building Council, which develops and administers the nationally accepted LEED-EB standard for green buildings.

coupon policy

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    Our policy for redeeming manufacturers' coupon is as follows:

    Only 1 manufacturer's coupon may be redeemed per item; No substitutions are allowed.

    The exact item stated on the coupon be must be purchased in order to redeem the coupon.

    Coupons cannot be redeemed after the expiration date stated on the coupon. The total redemption value of the coupon may not exceed the retail value of the item purchased.

    Any coupons for "free" products will be honored for the value of the item only. "Free" coupons cannot be doubled or tripled.

    Act Media coupons cannot be doubled or tripled.

    Product specific Checkout Coupons cannot be doubled or tripled.

    Product specific Checkout Coupons cannot be used with any other manufacturers' coupons for the same item.

    Non-product specific store Checkout Coupons can be used with another manufacturers' coupon. For example: a customer may use a coupon for "50¢ off any Produce item" and a manufacturers' coupon on the same item.

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    In order for a coupon to be doubled, the Customer must use their Stop & Shop Card.

    We double the savings marked on manufacturers' cents-off coupons up to 99¢. Any coupon $1 and over will be redeemed at face value of the item purchased. In cases where the double coupon total exceeds the value of the item, the offer is limited to the retail price. Lottery tickets, cigarettes, tax and items prohibited by law are excluded.

    You may double a maximum of 4 identical manufacturers' coupons. For example: if a customer purchased five boxes of Cheerios and presented 5 manufacturers' coupons for 50¢, the first four coupons would be doubled to $1. The fifth coupon would only be redeemed for 50¢.

    Up to an additional 12 identical manufacturers' coupons/items will be redeemed at face value for a total of 16 identical manufacturers' coupons.

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    No. Stop & Shop does not accept competitor's coupons.

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    Yes. We do accept Internet coupons unless we are notified of fraudulent activity involving specific Internet coupons.

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    Stop & Shop does not accept coupons of any type for the purchase of gift cards.

employment

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    At Stop & Shop, you'll find the recipe for success. Whether you're looking to further your professional career or secure your first job, Stop & Shop offers a variety of opportunities for talented individuals who are eager to join a motivated, friendly, and diverse team. Visit the careers page, select the link on the left for the type of position you are interested in and fill out the online application.

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    The minimum age for employment in Rhode Island and Massachusetts is 15. The minimum age in New York, Connecticut and New Jersey is 16. Please call your local store for more information related to the working requirements for minors.

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    Call the hiring manager at the location where you applied.

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    If applying in the store or via the internet, ask to speak to a manager.

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    A new store location begins hiring six weeks prior to opening. All new stores will setup a hiring center at the store location or they can apply via the internet as the new store locations are added to Jobs Express prior to the hiring center opening.

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    All of our stores are individually responsible for handling their hiring needs. If you're interested in a store position, we encourage you to apply in person at the location of your choice. For a listing of store locations, click here.
    You can also apply on-line. For more employment information, click here.
    For additional assistance relating to employment issues, please call 1-800-423-FOOD (3663) and listen to the options.

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    For HR/benefits/payroll questions, please use the following resources:

    Current Associates

    • Contact your supervisor
    • Contact your regional HR manager
    • Call 1-800-843-5343 to reach the HR/Payroll help line

    Past Associates

    • Call 1-800-843-5343 to contact the HR help line.

entertaining orders

gas rewards

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      For every dollar spent in stores (after coupons, savings and exclusions) you'll earn one point when you use your Stop & Shop card. For every 100 points you earn, you'll save 10¢ per gallon up to a maximum of 35 gallons of fuel per vehicle per purchase. There's no limit to the amount of Gas Rewards you can earn. Redeem your points as you earn them or let them add up for more savings.

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      No. The discount can only be used on one vehicle, limited to the tank's capacity, not to exceed 35 gallons.

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      Yes. Gas Rewards points can be earned in all Stop & Shop stores. Just use your Stop & Shop card every time you shop.

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      Yes. For every $1 you spend on groceries at Peapod, you earn 1 point. Points earned for shopping at Peapod become available within 48 hours after the groceries have been delivered. Please note, you must register your Stop & Shop card in your Peapod account to earn points.

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      In New Jersey, Gas Rewards points can be redeemed at participating Shell locations. For a list of participating Shell locations, see the map in store or search for your nearest location online, click here. Outside New Jersey, Gas Rewards points can be redeemed at Stop & Shop gas stations and at participating Shell locations.

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      Only purchases made with your Stop & Shop card are eligible. Net purchase excludes alcoholic beverages, tobacco products, gift and phone cards, milk, Metro passes and any other purchases prohibited by law.

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      No. There's no need to spend $100 all at once. Your points are cumulative and add up on every visit.

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      Gas Rewards points are valid for 30 days from the day they are earned; your date of purchase is Day 1.

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      Earned points are available for redemption within 24 hours.

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      In New Jersey, simply hand your Stop & Shop Rewards card to the Shell full-serve attendant, along with your method of payment. The attendant will select Stop & Shop Rewards on the pump screen prompt, scan your Rewards card, select your method of payment, and then begin fueling. NOTE: The gas will be pumped at the posted price. Your Stop & Shop Gas Rewards savings will appear post-fueling on your receipt. Your savings will equal 10¢ per gallon for every 100 points you have earned (up to a maximum of 2,200 points per visit/$2.20 per gallon).

      Outside New Jersey, at the pump, simply insert or scan your purple Stop & Shop card with the magnetic strip, or key in the 13 digit number on your key tag (the key tag does not have a magnetic strip and that is why you have to key in the number). Then select your form of payment and fuel grade. The price will drop 10¢ per gallon for every 100 points you have earned (up to a maximum of 2,200 points per visit/$2.20 per gallon).

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      If there is a fraud limit on your payment card (usually between $50 - $100) the pump will cut off once you have reached your limit even if you have not filled up to the 35 gallon limit. All points available to you during that transaction will be redeemed. If you feel that you will exceed the dollar limit, please pay inside and the attendant can deduct your discount manually.

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      Total points can be tracked on the bottom of your receipt, via the FREE Stop & Shop mobile app or by viewing your account page online, click here. Point expiration dates can be viewed online or through the Stop & Shop mobile app. If you have questions about your Stop & Shop card or points, please call our card hotline 1-877-366-2668 Monday through Friday - 9 A.M. to 5 P.M..

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      Yes. Your available points will be redeemed in their entirety in 100 point increments. Any leftover points will carry over. For example, if you have earned 125 points and redeem 100 points for a 10¢ per gallon savings, 25 points will carry over. Please keep in mind that Gas Rewards points expire 30 days from the day they are earned.

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      There are several reasons this could happen. The points might have expired. Points expire 30 days from the day they are earned. Or, another member of your family may have already redeemed the points. Points are shared among your household. Card numbers are automatically linked to a "household" account when card holders at some point shared the same last name and address. If you are unsure if your card is linked to any other family members, please give us a call. In either case, please call our card hotline 1-877-366-2668 Monday through Friday 9 am to 5:00 pm EST.

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      No. If you have chosen not to have your Stop & Shop purchases recorded you will not earn points. If you wish to participate in the Gas Rewards program, you can change your Stop & Shop card privacy preferences online,here, or by calling our card hotline 1-877-366-2668 Monday through Friday - 9 A.M. to 5 P.M. . Please note, you will begin to earn points from the time you change your Stop & Shop card preferences. Point accruals are not retroactive.

    gift cards

    healthy ideas

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      Healthy Ideas is a program designed to help you make healthy food choices for you and your family. By looking for the Healthy Ideas symbol, you can readily identify the most nutritious foods within each aisle of the store.

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      Our customers asked for an easy way to identify healthy foods in our stores. We are committed to meeting your needs and making it easier for you to shop, cook, and live a healthier lifestyle. Our goal is to clearly mark healthy foods so you can make the best choices when shopping for your family.

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      The strength of the symbol lies within the credibility of the criteria outlined by the Dietary Guidelines for Americans, the USDA MyPlate, and the FDA/USDA definition of healthy. The criteria development team included registered dietitians and nutrition experts. Dr. George Blackburn, who is the Associate Director of Nutrition at Harvard Medical School and author of "Breakthrough Your Set Point", served as an advisor.

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      The criteria of the Healthy Ideas program are based on the principles of the US Dietary Guidelines for Americans. The Dietary Guidelines describe a healthy diet as one that:

      • Emphasizes fruits, vegetables, whole grains, and fat-free or low-fat milk and milk products;
      • Includes lean meats, poultry, fish, beans, eggs, and nuts; and
      • Is low in saturated fats, trans fats, cholesterol, salt (sodium), and added sugars.

      The Healthy Ideas criteria reflect these guidelines. The criteria limit:

      • Total fat
      • Saturated fat
      • Artificial trans fat
      • Cholesterol
      • Sodium
      • Added sugars in applicable categories
      • In addition, a Healthy Ideas food must contribute at least 10% of the Daily Value for protein, fiber, vitamin A, vitamin C, iron or calcium.

        So, a Healthy Ideas food is an overall nutritious food without being too high in any of the nutrients we should limit.

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      The foods rated in the Healthy Ideas program are foods that fit into one of the food groups designated by the USDA MyPlate (ChooseMyPlate.gov). These food groups are fruits, vegetables, grain products, dairy products, and protein foods.

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      In order to stay consistent with the USDA MyPlate, foods not included, such as beverages (other than milk, milk alternatives, 100% fruit juice), candy, condiments, jams/jellies, spreads and desserts were not rated under the Healthy Ideas symbol criteria.

      These foods are considered extras to the diet. While these products may be added to foods to enhance flavor or in the case of desserts, as the ending to a meal, these foods do not form the foundation of your diet.

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      Foods in each of the food groups provide unique contributions to the diet. Therefore, the criteria differ by food group or food category.

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      No. We believe in helping customers make an informed positive choice. The Healthy Ideas symbol helps customers identify the best food choices for overall health. The foods that do not receive the Healthy Ideas symbol do not satisfy the scientific criteria for Healthy Ideas.

      There are also some instances in which a particular food has not yet been rated. As we continue to roll out the program, we will be adding more Healthy Ideas products to our shelves.

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      No. In many ways, it may be just the opposite. You will get more nutrition for the money. We continue to offer low prices everyday in many food categories, and the Healthy Ideas symbol does not imply that these high-quality healthy foods are more costly.

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      Fruits and vegetables are great sources of multiple vitamins and minerals, fiber, and beneficial antioxidants. Fresh fruits and vegetables taste great. However, the canned, frozen, and dried forms are convenient, inexpensive, and easy to prepare. In addition, they are just as nutritious as fresh fruits and vegetables.

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      While bottled water is good for hydration, it does not provide any nutrients, vitamins, or minerals that the USDA and FDA require for a food to be labeled healthy.

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      Although many cheeses and yogurts provide a good source of calcium, they do not meet the stringent criteria for low saturated fat or controlled sugar. Therefore, they do not meet the criteria for being healthy. However, it is important to get calcium-rich foods, such as low-fat or fat-free milk products every day.

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      If you are eating whole grains, you are getting important nutrients and fiber. Whole grains are considered whole because they contain the entire grain kernel, including the germ (a source of nutrients), the bran (a source of fiber), and the starchy center. If you are eating whole grains, you are getting important nutrients and fiber. Refined grains, such as those found in white flour, pasta, bread, and cereal, are milled to remove most of the healthy bran and germ. However, refined grains are then enriched with minerals and vitamins, including folic acid, which is an important nutrient for women who may become pregnant. The U.S. Dietary Guidelines for Americans recommends that at least half your daily servings (3 out of 6) be whole grains.

      Also, not all whole grain products in the marketplace are equally healthy. Some contain only minimal amounts of whole grain. Grain products that contain only minimal amounts of whole grain do not provide enough fiber to pass for Healthy Ideas.

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      By choosing more Healthy Ideas foods, you will be eating an overall healthier diet (which include fruits, vegetables, whole grains, lean protein and fat free and low fat dairy), which may lead to fewer calories overall.

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      There is a total sugar limit in categories where there tends to be a wide range in sugar content or where sugar added to the food substantially changes it (such as fruit in heavy syrup).

      The Dietary Guidelines acknowledge that a small amount of sugar added to foods that are nutrient dense, such as breakfast cereal and reduced-fat milk products (such as yogurt), may increase a person's intake of these foods by enhancing the taste and flavor of these products, thus improving nutrient intake without contributing excessive calories.

    product related

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      From time to time, we do make changes in our stores to accommodate new products and dedicate more room to growing categories of products. Some of the changes also are in response to requests or suggestions that we have received from customers or our consumer advisory boards. These types of changes often cause a domino effect resulting in many items being relocated. Whenever we make changes, we will post signs letting customers know the new location for the product. We also update the overhead directories and paper directories, which are available at the customer service desk.

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      We wish there was time to help every student who seeks information from us for their school project, but unfortunately, that is not possible. We receive many requests for information from teachers and students and often the information requested is proprietary. We suggest that students contact trade associations or manufacturers directly.

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      We always make every effort to be in stock when we have products on sale. For those times, when we do run out of a product, we will gladly issue a rain check at the Customer Service Desk.

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      We are not set up as a mail order company and cannot mail products outside of our market area.

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      Stop & Shop brands deliver all the quality of national brands but at a price that lowers your food bill. Our commitment starts in developing products the way you want them including extensive quality checks all the way from production to our store shelves. Our quality is guaranteed or your money back!

      see our brands

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      We stand behind all of the products we sell. Simply return the product to the store and we will gladly refund your purchase price or replace the product.

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      For most products, we do not provide a service where we can special order products that we do not carry. However, the stores can order some specialty items such as natural/organic and gourmet specialty products as well as some health and beauty care products. Please check with your local store. Many products can be ordered online directly from the manufacturer or other services that specialize in online ordering.

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      For product availability at a particular store, it is best to call the store directly and speak to the department manager.

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      Comment cards are available in our stores or you can contact Consumer Affairs using our online comment card. Please provide specific information about the size and variety you are requesting, including the UPC code if you know it. All forms and emails are sent to our buyers who review them along with other market information to determine what products to carry to meet the needs of our diverse customers. However, because of the number of requests we receive, we regret that we cannot respond personally to each request. Be assured that your request will get to the person who buys the type of product you are requesting.

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      Consumer preferences change over time and generally, products that do not sell well are discontinued to make room for new products coming out on the market that customers are asking for. And sometimes, manufacturers discontinue items.

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      Although it is not possible for us to carry every product, we make every effort to carry those products that are most in demand. Over time shoppers' needs change and new products are constantly introduced to meet those needs. Products that don't sell well may be discontinued so we have the space to add new products. It is a constant juggling act. We rely on market research; information provided by our suppliers, and of course, customer feedback. We regularly review our assortment and compare that with customer requests.

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      Stop & Shop offers online ordering and delivery to many of our locations through Peapod.com. Click here for more information or call Peapod at 1 800 5 PEAPOD.

      SCAN IT! Mobile

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        SCAN IT! Mobile is the mobile version of SCAN IT!, our in-store scan and bag solution currently available at many Stop & Shop stores. SCAN IT! and SCAN IT! Mobile allow you to scan and bag your groceries as you shop then just pay and go. You can also take advantage of exclusive offers available only to SCAN IT! users plus keep track of your spending as you shop to make budgeting easier. Now, you have a choice in how you choose to shop; with SCAN IT! or SCAN IT! Mobile.

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        No. SCAN IT! Mobile is a mobile version of SCAN IT!. It allows you to scan and bag your groceries as you shop, so you can quickly pay and go. You can also take advantage of exclusive offers available only to SCAN IT! users plus keep track of your spending as you shop to make budgeting easier. The Stop & Shop app allows you to build a shopping list, view your local circular, gas points and store locations and view and load special offers to your card.

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        SCAN IT! Mobile is available for both the iPhone®(iOS 6 and later) and Android™ (2.3 and later). You can download the SCAN IT! Mobile application by visiting the App Store or Google Play Store and searching on "Scan it".

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        Yes. Your Stop & Shop card is used to determine your personalized offers. As a SCAN IT! customer, you'll be provided personalized offers that are selected just for you and by using your card you'll also be able to take advantage of all of our Weekly Specials and Real Deals.

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        The SCAN IT! Mobile app is currently only available for use in select Stop & Shop stores. Available locations can be found here.

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        Stop & Shop anticipates making the app available for use in additional store locations in the future.

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        SCAN IT! and SCAN IT! Mobile allow you to scan and bag your groceries as you shop, saving you time! Plus, when you use SCAN IT! or SCAN IT! Mobile you'll receive personalized offers and savings available only to SCAN IT! customers. SCAN IT! and SCAN IT! Mobile also keep a running total of what's in your basket so you know how much money you've spent making budgeting easier. SCAN IT! and SCAN IT! Mobile save you time and money!

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        Currently, SCAN IT! Mobile has been tested on iPhone® devices (iOS 6 and later) and Android™ (2.3 and later).

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        No, you cannot as the application was developed for the iPhone.

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        You can see a demo of the app from the SCAN IT! Mobile Application once downloaded.

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        Proceed to a self checkout lane, scan the "end of order" bar code posted at the register, scan your Stop & Shop Card and follow the on screen instructions to complete your transaction. Then just pay and go!

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        The SCAN IT! device uses the wireless infrastructure throughout the store to recognize the location of the shopper.

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        Contact a store associate if you experience any issues while shopping with the app. The store associate can help you resume your shopping trip. If you need further assistance you may call the applicable help line.

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        Stop & Shop has a full customer support team in place to assist any customer having difficulty downloading or using the application.

        • Technical Assistance on using or downloading the application please contact Mobile Support at: 1-877-454-4268. Hours are M-F 8am - 8pm ET, S-S 8am - 4pm ET.
        • Questions about points or any rewards program contact the Card Hotline at 1-877-366-2668. Hours are Monday through Friday - 9 A.M. to 5 P.M..
        • All other Inquires please contact the Consumer Affairs line at 1-800-767-7772. Hours are M-F 9am - 5pm ET.

      shopping

      Stop & Shop Card

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        You can sign up for a Stop & Shop Card online by creating a Stop & Shop Account. When you apply for a Stop & Shop Card online for the first time and create your Stop & Shop Account, you will be able to print a temporary Stop & Shop Card that you can use immediately. Continue to use your temporary card until you receive your new Stop & Shop Card in the mail.

        You may also sign up for a Stop & Shop Card at the Customer Service Desk. You will receive a card on the spot and may begin using it right away. However, we recommend that you sign up online in order to take advantage of the online offers.

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        With the Stop & Shop Card you'll save with Bonus Buy savings; receive Checkout Coupons®, exclusive personalized mailings and E-Newsletters with special offers; be able to earn valuable cash rewards for your local schools with A+ School Rewards; have the ability to save for your child's education at UPromise.com; receive double manufacturers' coupon savings; and enjoy the convenience of our lost key return service.

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        It's as easy as 1-2-3!

        All electronic offers are stored in your online account. So before you add an offer, you need to sign into your account.* Then just follow these simple steps:

        1. Click on the "Sign In to Add Offers" button within the email. This will take you directly to the my offers page
        2. If you haven't already done so, enter your username and password.*
        3. Look for the offers under "my offers" and click the "load to card" button next to it.

        That's it. Now just visit us before the offer expires and present your Card at checkout. You'll get the savings automatically!

        *Haven't created an online account yet? You're missing out on extra savings! Click here to learn more and open an account now. As soon as you create your account, you can add your offer to your Card!

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        The Stop & Shop Card allows us to provide our shoppers with personalized offers through the mail and email that are based on your purchases. But if you would prefer not to receive these offers, you may "opt out" when you sign up for your new card online. If at any time you would like to change your privacy preferences, you may do so online by revising your Stop & Shop Account.

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        At Stop & Shop, we care about your privacy, and take every precaution to protect it. Our privacy policy is available online and is clearly stated both on the online and in-store applications.

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        Your total savings with the card will clearly print at the bottom of your register receipt. Your Stop & Shop account also allows you to check your total savings with your card online.

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        You can change your information and request a new card anytime online. Your information will be updated and your previous records will be transferred to your new card. You can also visit any Stop & Shop store to make a change to your information or to request a new card by filling out the Application/Change Form available at the Customer Service Desk.

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        When you apply for a Stop & Shop Card, you will receive one card and two keytags, so three members of your household can use them. Please remember: when one or more cardholders have the same last name and live at the same address, they are automatically "linked" into a household account. This means that any member of that household with a Stop & Shop Card can earn points and redeem available offers. To find out if there are other cards in your household that are linked to you, or to unlink other cards from your card, please call our Card Hotline at 1-877-366-2668.

      Stop & Shop stores

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        Helpful, friendly service! In addition to helping our customers with products and services, we sell postage stamps and state lottery tickets and also provide Western Union money orders and wire transfer service.

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        We operate stores in New York, New Jersey, Connecticut, Rhode Island, and Massachusetts.Click here for our store locator.

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        All stores have two or more motorized shopping carts. Shoppers who would like to use the motorized cart may obtain a key at the Service Desk. We also have special shopping carts that accommodate wheelchairs. Please feel free to ask your Store Manager for help.

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        Stop & Shop stores are pleased to offer store tours for children, managed by Field Trip Factory. Our Kid Healthy Ideas™ store tours are FREE and the perfect way to introduce children, grades pre K-6th, to the new USDA MyPlate! The tours reinforce the nutrition and healthy living curricula taught in schools, and include topics such as the five food groups as well as the importance of physical activity and good hygiene for health. Children will have a fun, hands-on experience in a real life environment that's filled with healthy ideas. Each stop features another healthy idea designed just for kids!

        Call Field Trip Factory at 1-800-987-6409 or visit their website to arrange a tour for your classroom, scout, or community group.

        To learn more about Kid Healthy Ideas™ store tours visit the FREE Field Trips link under the Healthy Ideas Tab on our website.

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        If you are a vendor or supplier trying to sell a product or service to our company, please send a letter to the address below. If there is an interest in your product or service, you will be contacted. We do not respond to requests of this nature submitted via email.

        Purchasing Department

        The Stop & Shop Supermarket Company

        1385 Hancock Street

        Quincy, MA 02169

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